Questions, answered. Humans, reachable.

Card processing fees make a literal $1 checkout uneconomical — a big slice would go to the card network, not the writing. So you top up a balance (from $5, good for five topics) and unlocks are debited from it.

Your balance is real dollars: no points, no conversion rate, no expiry.

No. It sits there until you spend it.

An unspent balance can be refunded to your original payment method — just ask. Individual topic unlocks are generally final, which is why Part 1 of every topic is free: you can always read before you buy.

If a topic genuinely misled you about what it covers, tell us; we'd rather refund a dollar than keep an annoyed reader.

Yours, permanently. All parts, the cheat sheet, and any future updates to that topic — no re-purchase, no subscription needed to keep reading what you've unlocked.

$20/year for the entire catalog plus everything we publish while you're a member. Topics you individually unlocked stay yours even if you let All-Access lapse.

Every topic, always. It's the honest version of a preview: a real part, not a trailer.

The request board — post the gap, and reader votes tell us where the demand is. When a request ships, it's linked from the board's Published tab.

Member accounts and the reading app are rolling out — the "coming soon" badges on the store buttons mean exactly that. Purchases made on the site are tied to your email, and your library will be waiting when you sign in for the first time.

As little as possible — the whole policy is written in actual English on the Terms & privacy page. Short version: no advertisers, no trackers, no selling anything about you.